Terms of use

These terms govern your use of the RoamRise app and website. By downloading or using RoamRise you agree to them. Please read them carefully, especially the part about safety while driving.

1. Operator

The RoamRise app and website are operated by:

2. What RoamRise is, and is not

RoamRise is an app for discovering, recording and sharing great roads and routes, by car, motorbike, bike or on foot.

Routes in RoamRise come from users and from open data. They may follow less common roads, back lanes, field or unpaved tracks that may not suit every vehicle, weather or season. Always judge a route's suitability yourself.

3. Account

• Some features require an account.
• RoamRise may be used by people aged 18 and over.
• Provide accurate details and keep your credentials safe. You are responsible for activity under your account.
• You can delete your account at any time via the Delete your account page or by email. The new version of the app will also offer it in settings.

4. Safety while driving

• Always obey traffic rules, adapt to the conditions and drive considerately.
• Route and place data is for information only and may be inaccurate or out of date. Check it before and during your trip.
• In an emergency, call 112; do not rely on the app.

The operator is not liable for traffic accidents, fines, damage or other consequences arising from use of the app or from travelling along routes shared in the app.

5. User content and licence

Content you create in RoamRise (rides, points of interest, notes, photos) remains yours. By publishing it, you grant us a worldwide, royalty-free, non-exclusive, transferable and sublicensable licence to display and use it for operating and promoting the service.

• Share only content you have the rights to and that does not infringe the rights or privacy of others.
• Do not upload unlawful, dangerous, misleading or offensive content, or routes that encourage breaking traffic rules.

Route data and the road catalogue

The licence above also covers the route data of a published ride (its line, tags and points of interest). Every ride you save also becomes your own roads (car and motorbike sections of 5 km or more) that only your planner uses; they stay on your account and nobody else sees them.

We do not add published rides to the road catalogue without your consent. You give the contributor consent once, in the app; from then on we propose the roads of every ride you publish to the catalogue, where a person checks them before publication. We use only the trimmed public line, your tags and the ride name. A road added to the catalogue is provided under the licence above and stays in the catalogue even if you later unpublish the ride or withdraw the consent. You can withdraw the consent at any time in the app's settings: from then on nothing new is proposed, and roads still in review return to your private roads.

Catalogue roads are based on OpenStreetMap data, © OpenStreetMap contributors, available under the Open Database License (ODbL). Where the catalogue combines OpenStreetMap data with other data, we distribute the resulting database in line with that licence.

6. Rules of use

When using RoamRise, the following is prohibited in particular:

• sending spam or harassing other users,
• posting unlawful content or impersonating another person,
• publishing other people's personal data, such as the location of someone's home,
• accessing the service in an automated way (bots, scraping) without our consent,
• bypassing security or disrupting the service,
• using the service for commercial purposes without our consent.

7. Content moderation

We review content in response to notices and on our own initiative, to remove illegal content and content that breaks these terms.

• Tools. Automated tools help us catch spam and abuse (for example request limits, checks for invalid or duplicate routes) and sort notices. New catalogue roads, and every decision to remove content or restrict an account, are always reviewed by a person.
• Measures. Depending on severity we may hide or remove content, limit its visibility, suspend an account or terminate it.
• Statement of reasons. When we restrict your content or account, we email you a statement of reasons: what we did, the facts, the rule or law it is based on, whether automated means were used, and how you can challenge it.
• Appeal. You can challenge a decision within 6 months: reply to the statement-of-reasons email or write to [email protected]. A person reviews your appeal (someone not involved in the original decision where our size allows) and we tell you the outcome. You may also turn to a certified out-of-court dispute settlement body under the Digital Services Act, or to a court.

8. Reporting illegal content

Anyone, with or without an account, can report content they consider illegal or in breach of these terms, using the Report content form or by email. A notice should include a link to the content, an explanation of why you think it is illegal, your email (and name), and a statement that you submit it in good faith. We confirm receipt, handle notices in a timely, diligent and objective way, and tell you the outcome.

If someone repeatedly sends manifestly unfounded notices, we may, after a warning, temporarily stop processing their notices.

9. Intellectual property

The app, website, their content, design, logo and the RoamRise brand are protected by applicable rights and belong to the operator or its licensors. Third-party photos and map data are used under their licences; authors are listed on the Photo and data credits page.

Map data and the ODbL licence

10. Service availability

We aim for reliable operation, but the service is provided “as is”, without a guarantee of uninterrupted or error-free availability. We may change, extend or discontinue features.

11. Liability

To the extent permitted by law, we are not liable for indirect damage, lost profit, or damage arising from use of the app, reliance on shared routes or unavailability of the service. This does not affect your rights as a consumer under mandatory law.

12. Termination

You can delete your account at any time. We may restrict access or terminate an account for breach of these terms, prolonged inactivity or where the law requires it, following section 7.

13. App stores

The app is provided by the operator, not by Apple or Google. Those companies are not responsible for the app, its content or support. The terms of the relevant store (App Store, Google Play) also apply.

14. Changes to these terms

We may update these terms. We will tell you about material changes in advance in the app or by email. If you keep using the service afterwards, you agree to the current version.

15. Governing law and disputes

These terms and the relationships arising from them are governed by Czech law. If you are a consumer, you have the right to out-of-court dispute resolution with the Czech Trade Inspection Authority.

16. Point of contact

The single point of contact for users and for the authorities of EU member states and the European Commission under the Digital Services Act is [email protected]. We communicate in Czech and English.